StageMate support

Help when you need it.

Find answers about practice data, custom exercises, progress and the offline experience—or contact SASCA Academy for StageMate support.

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Offline use

StageMate’s core practice features are designed to work without a StageMate account or SASCA Academy cloud connection.

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Reset progress

Open Settings → Reset Practice Progress to clear completed sessions, statistics and streak history.

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Custom exercises

Create, edit and delete your own exercises from My Practice. Built-in exercises cannot be deleted.

Frequently asked questions

Quick answers.

No. The current StageMate app does not require a StageMate account or sign-in for its core features.

Custom exercises, favorites and completed sessions are stored in the app’s local database on your device. Android backup behaviour can depend on device settings.

Open StageMate → Settings → Reset Practice Progress. This clears practice sessions, statistics and streak history while keeping favorites and exercises.

Yes. Open the custom exercise, choose Delete and confirm. Its associated favorite and practice history records are also removed.

Local data can be removed when the app is uninstalled. Android may restore backed-up app data depending on device and backup settings.

Contact StageMate support

Send a support request.

This static form opens your email app; the website itself does not submit or store the message.

Useful links

Privacy and product information.

Review how StageMate handles local practice data or return to the product page for a full feature overview.